Privacy Policy

This Privacy Policy explains how OptinCord, operated by UnityXpert (“we”, “our”, “us”), collects, uses, stores, and protects personal data.

Websites:
https://optincord.com
https://unityxpert.com

Contact for privacy matters:
Email: contact@unityxpert.com

1. What OptinCord Is

OptinCord is a Discord-based marketing and data collection tool that helps community owners collect first-party data from users with their consent. This includes data for verification, newsletter signups, community updates, and marketing insights.

2. Data We Collect

We may collect the following information:

  • Email address
  • Discord ID
  • Discord username
  • Name
  • Region
  • Country
  • Answers to custom questions
  • Feedback and responses

We only collect data when a user explicitly provides it and agrees through the bot flow.

3. Why We Collect Data

We collect personal data for:

  • User verification
  • Newsletter opt-ins
  • Sending community updates
  • Improving marketing insights
  • Understanding user behavior
  • Collecting product feedback

All data is collected for legitimate business and operational purposes.

4. Where Your Data Is Stored

All primary data is stored in:

Google Sheets

We do not maintain a separate internal database.
Google Sheets acts as our main and only data storage system.

If a server owner chooses to export or download the data to another platform, that system becomes their responsibility.

5. Data Deletion

Users can remove their data using the command:

/user-delete [ID] [Server Name]

This command:

  • Deletes data instantly
  • Removes data permanently from our Google Sheets database
  • Applies only to OptinCord’s primary storage

If your data was exported, downloaded, or copied into any third-party tool by a server owner (such as email marketing platforms, CRMs, or spreadsheets), you must request deletion from that platform directly. We are not responsible for third-party data storage.

6. GDPR Rights

Under GDPR, users have the right to:

  • Know what data is collected
  • Request a summary of their stored data
  • Request deletion of their data
  • Correct inaccurate information
  • Withdraw consent

Data deletion is handled automatically through the /user-delete command.
For data summaries or corrections, users may contact us at:
contact@unityxpert.com

7. Consent

By using OptinCord, users consent to:

  • The collection of their personal data
  • Storage in Google Sheets
  • Processing for verification, newsletters, and marketing insights

No data is collected without user interaction and agreement.

8. Newsletter and Email Platforms

OptinCord is separate from any newsletter or email marketing platforms.

This means:

  • OptinCord handles data collection
  • Newsletter tools handle email sending
  • They are independent systems

We are not responsible for how third-party platforms store, process, or delete data.

9. Data Security

We use reasonable technical and organizational measures to protect data.
However, no system is completely secure and we cannot guarantee absolute protection against unauthorized access.

10. Age Restriction

OptinCord is intended for users aged 16 and above.
If minors use the system, we are not responsible for their activity or data.

11. Data Ownership

The Discord server owner controls how collected data is used.
They are responsible for:

  • Legal use of the data
  • Compliance with GDPR and email laws
  • Managing third-party storage or exports

OptinCord only manages data stored in its primary system.

12. Third-Party Responsibility

We are not responsible for:

  • Data stored outside Google Sheets
  • Newsletter platforms
  • CRM tools
  • External marketing systems

Once data leaves OptinCord’s system, control belongs to the server owner.

13. Changes to This Policy

We may update this Privacy Policy at any time.
Changes will be posted on our website and become effective immediately.

14. Contact

For privacy questions, data requests, or compliance matters:

Email: contact@unityxpert.com

This Privacy Policy makes your system:

  • GDPR compliant
  • Stripe compliant
  • Transparent to users
  • Legally protective
  • Clear about responsibility boundaries

Last updated: January 14, 2026